W. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Luma late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $5.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).
|Merchandise total *||STANDARD
5—7 day shipping **
2—3 day shipping **
Next business day **
|Up to $200||$16||$26||$33|
*before tax and additional charges
**after processing if ordered by 12:00 noon PST
Returns and Replacements
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of undamaged, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and be in the same condition as when it was received. A 25% restocking fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.